Sales & Marketing

Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have.

Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Centre Training will help provide those skills.

Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction.

Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about.

Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with employees located throughout the globe.

Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling and reaps great rewards.

Events do not just happen, they take time to plan, develop, and create. This course is designed to give your participants the tools needed to host a great event.

High Performance Teams (Inside the Company) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.

High Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals.

In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of personal contact.

Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate.

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed.

In this course, your participants will get the knowledge they need to effectively manage their image and value by forming solid networks through strategic communication planning.

Everyone can always use some inspiration and motivation. This course will help your participant’s target the unique ways each team member is motivated.

Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents.

Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale.

Many studies have found that public speaking is the number one fear among most people; outranking flying, snakes, insects, and even death.

A good proposal doesn’t just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is the only logical choice.

Prospecting and lead generation is the method of making links which may lead to a sale or other promising result.

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex.

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses.

Social media is a staple of modern life. It is so enmeshed in the way we communicate that companies have little choice but to engage social media as part of their marketing strategy.

Phone etiquette is a highly valuable tool to have in an employee's skill-set, and our Telephone Etiquette course will help provide those skills.

No one is born a sales person. No one has a special gift that makes customers buy products/services. Everyone can however, learn how to sell successfully.

Deciding to attend a trade show is a large investment for any company. Preparation is essential