Outlook 2016 Essentials

Module One: Manage the Outlook Environment for Productivity
• Customize Settings
o Customize reply messages
o Change text formats for all outgoing messages
o Customize the Navigation Pane
o Configure reviews
o Manage multiple accounts
o Add an account
• Print and Save Information
o Print message, calendar, contact, or task information
o Save message attachments
o Preview attachments
o Save messages in alternate formats
o Export messages to a data file
• Perform Search Operations in Outlook
o Create new search folders
o Search for items in messages, tasks, contacts, or calendars
o Search by using advanced find; search by folder


Module Two: Manage Messages
• Configure Mail Settings
o Set fonts for new messages and responses
o Create, assign, and modify signatures
o Create and manage rules
o Create automatic replies
o Create messages by using Quick Parts
o Configure Junk Email and Clutter settings
• Create Messages
o Create a message
o Add or remove message attachments
o Add cc and bcc to messages
o Add tracking and voting options
o Forward and reply to messages
o Request a delivery or read receipt
o Redirect replies
o Flag outgoing messages for follow up, importance, and sensitivity
o Recall a message
• Format a Message
o Format text
o Insert hyperlinks
o Apply themes and styles
o Insert messages
o Add a signature to specific messages
• Organize and Manage Messages
o Sort messages
o Move messages between folders
o Add new local folders
o Apply categories
o Clean up messages
o Mark a message as read or unread
o Flag received messages, ignore messages
o Sort messages by conversation
o Delete messages
o Automate repetitive tasks by using Quick Steps
o Configure basic Auto Archive settings
o Delegate access


Module Three: Manage Schedules
• Create and Manage Calendars
o Create and add calendars
o Adjust viewing details for calendars
o Modify calendar time zones
o Delete calendars
o Set calendar work times
o Manage multiple calendars
o Manage calendar groups
o Display multiple calendars
o Share calendars
• Create Appointments, Meetings, and Events
o Create calendar items
o Create recurring calendar items
o Cancel calendar items
o Create calendar items from messages
o Set calendar item times
o Set up meetings by using the scheduling assistant
o Set free or busy status for calendar items
o Schedule resources
o Set up meeting location by using Room Finder
• Organize and Manage Appointments, Meetings, and Events
o Set calendar item importance
o Forward calendar items
o Configure reminders
o Add participants
o Respond to invitations
o Update individual or recurring calendar items
o Share meeting notes
o Categorize calendar items
• Create and Manage Notes and Tasks
o Create and manage tasks
o Create and organize notes

Module Four: Manage Contacts and Groups
• Create and Manage Contacts
o Create a new contact
o Delete contacts
o Import contacts from external sources
o Edit contact information
o Attach an image to a contact
o Add tags to contacts
o Share contacts
o Create and manage address books
• Create and Manage Contact Groups
o Create new contact groups
o Add contacts to existing contact groups
o Add notes to a contact group
o Update contacts within contact groups
o Delete contact groups
o Delete contact group members