Accountability in the Workplace - Audio
Module One: Getting Started
• Course Objectives
Module Two: What is Accountability?
• Defining Accountability
• Personal Accountability
• Being Held Accountable
• Accountability vs. Blame
• Understanding the Importance
• Case Study
• Module Two: Review Questions
Module Three: Creating an Accountable Workplace
• Modelling Accountability
• Valuing Accountability
• The Front-Loading Benefits
• Teamwork
• The Accountability Cycle
• Case Study
• Module Three: Review Questions
Module Four: The C's of Accountability
• Clarification
• Common Purpose
• Communication
• Collaboration
• Consequences
• Case Study
• Module Four: Review Questions
Module Five: Building Ownership
• Ownership vs Accountability
• The Ownership Mentality
• Why Does it Matter
• The Weight of Micromanaging
• Sharing Your Vision
• Case Study
• Module Five: Review Questions
Module Six: Accountability in Leadership
• What is Leadership?
• The Role of the Organization
• The Role of the Manager
• The Role of the Employee
• Strengthening Leadership Accountability
• Case Study
• Module Six: Review Questions
Module Seven: The Power of Goal-Setting
• Setting SMART Goals
• Who's Accountable
• Identifying Your "Why"
• Goal Lengths
• Remaining Loyal to Your Goals
• Case Study
• Module Seven: Review Questions
Module Eight: Feedback as a Tool
• Choosing Positivity
• Considering the Time Frame
• Giving Feedback
• Receiving Feedback
• Creating an Action Plan
• Case Study
• Module Eight: Review Questions
Module Nine: Effective Delegation
• What is Delegation
• How to Delegate
• When to Delegate
• Whom Should You Delegate?
• Dismissing Delegation
• Case Study
• Module Nine: Review Questions
Module Ten: Barriers to Accountability
• Closed Communication
• Failure to Meet Expectations
• Lack of Self-Confidence
• Lacking Alignment
• Overcoming Obstacles
• Case Study
• Module Ten: Review Questions
Module Eleven: The Benefits of Accountability
• Improving Performance
• Building Trust and Integrity
• Employee Engagement
• Workplace Satisfaction
• Dedication to Your Role
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Lessons Learned