Anger Management

Module One: Getting Started
Course Objectives
 
Module Two: Understanding Anger
The Cycle of Anger
Understanding Fight or Flight
Common Myths About Anger
 
Module Three: Do's and Don'ts
Unhelpful Ways of Dealing with Anger
Helpful Ways of Dealing with Anger
 
Module Four: Gaining Control
A Word of Warning
Using Coping Thoughts
Using Relaxation Techniques
Blowing off Some Steam
 
Module Five: Separate the People from the Problem
Objective vs. Subjective Language
Identifying the Problem
Using "I" Messages
 
Module Six: Working on the Problem
Using Constructive Disagreement
Negotiation Tips
Building Consensus
Identifying Solutions
 
Module Seven: Solving the Problem
Choosing a Solution
Making a Plan
Getting it Done
 
Module Eight: A Personal Plan
Understanding Hot Buttons
Identifying Your Hot Buttons
A Personal Anger Log
 
Module Nine: The Triple A Approach
Alter
Avoid
Accept
 
Module Ten: Dealing with Angry People
Understanding the Energy Curve
De-Escalation Techniques
When to Back Away and What to Do Next
 
Module Eleven: Pulling it All Together
Process Overview
Putting it Into Action
 
Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned