Being a Likeable Boss

Module One: Getting Started
Course Objectives

Module Two: Is it Better to be Loved or Feared?
The Case for Fear
The Case for Love
The Case Against Both
The Middle Ground
Case Study
Module Two: Review Questions

Module Three: Leadership as Service
Top Down Hierarchies
The Bottom-Up Perspective
Know Your Employees
Genuine Empathy and the Power to Lead
Case Study
Module Three: Review Questions

Module Four: Leadership by Design
Begin with the End in Mind
Goals
Values
Mission Statement
Case Study
Module Four: Review Questions

Module Five: Understanding Motivation
Dramatism
The Pentad
Guilt and Redemption
Identification
Case Study
Module Five: Review Questions

Module Six: Constructive Criticism
What are Your Intentions?
A Positive Vision of Success
Feedback Sandwich
Following Up versus Badgering
Case Study
Module Six: Review Questions
 
Module Seven: The Importance of Tone
Lighting a Fire
Putting Out a Fire
Adult versus Parent
Changing the Script
Case Study
Module Seven: Review Questions

Module Eight: Trusting Your Team
Dangers of Micromanaging
Delegation and Anxiety
Aces in Their Places
Celebrating Success
Case Study
Module Eight: Review Questions

Module Nine: Earning Your Team’s Trust
Honesty
Consistency
Availability
Openness
Case Study
Module Nine: Review Questions

Module Ten: Building and Reinforcing Your Team
Identify Team Strengths and Weaknesses
Identify Team Roles
Design Exercises with Specific Goals
What to Avoid
Case Study
Module Ten: Review Questions

Module Eleven: You are the Boss of You
What Kind of Person Would You Follow?
Self-Awareness
Self-Improvement
Keeping Your Balance
Case Study
Module Eleven: Review Questions

Module Twelve: Wrapping Up
Words from The Wise
Lessons Learned
Recommended Reading