Body Language Basics

Module One: Getting Started
Course Objectives
 
Module Two: Communicating with Body language
Learning a New Language
The Power of Body Language
More Than Words
Actions Speak Louder Than Words
Case Study
Module Two: Review Questions
 
Module Three: Reading Body Language
Head Position
Translating Gestures into Words
Open Vs. Closed Body Language
The Eyes Have It
Case Study
Module Three: Review Questions
 
Module Four: Body Language Mistakes
Poor Posture
Invading Personal Space
Quick Movements
Fidgeting
Case Study
Module Four: Review Questions
 
Module Five: Gender Differences
Facial Expressions
Personal Distances
Female Body Language
Male Body Language
Case Study
Module Five: Review Questions
 
Module Six: Non-Verbal Communication
Common Gestures
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
What Your Posture Says
Case Study
Module Six: Review Questions
 
Module Seven: Facial Expressions
Linked with Emotion
Micro-expressions
Facial Action Coding System (FACS)
Universal Facial Expressions
Case Study
Module Seven: Review Questions
 
Module Eight: Body Language in Business
Communicate with Power
Cultural Differences
Building Trust
Mirroring
Case Study
Module Eight: Review Questions
 
Module Nine: Lying and Body Language
Watch Their Hands
Forced Smiles
Eye Contact
Changes in Posture
Case Study
Module Nine: Review Questions
 
Module Ten: Improve Your Body Language
Be Aware of Your Movements
The Power of Confidence
Position and Posture
Practice In a Mirror
Case Study
Module Ten: Review Questions
 
Module Eleven: Matching Your Words to Your Movement
Involuntary Movements
Say What You Mean
Always Be Consistent
Actions Will Trump Words
Case Study
Module Eleven: Review Questions
 
Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned