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Business Etiquette

    • Business Etiquette

    $199.00Price
    Module One: Getting Started
    • Course Objectives
     
    Module Two: Understanding Etiquette
    • Etiquette Defined
    • The Importance of Business Etiquette
     
    Module Three: Networking for Success
    • Creating an Effective Introduction
    • Making a Great First Impression
    • Minimizing Nervousness
    • Using Business Cards Effectively
    • Remembering Names
     
    Module Four: The Meet and Greet
    • The Three-Step Process
    • The Four Levels of Conversation
     
    Module Five: The Dining in Style
    • Understanding Your Place Setting
    • Using Your Napkin
    • Eating Your Meal
    • Sticky Situations and Possible Solutions
     
    Module Six: Eating Out
    • Ordering in a Restaurant
    • About Alcoholic Beverages
    • Paying the Bill
    • Tipping
     
    Module Seven: Business Email Etiquette
    • Addressing Your Message
    • Grammar and Acronyms
    • Top 5 Technology Tips
     
    Module Eight: Telephone Etiquette
    • Developing an Appropriate Greeting
    • Dealing with Voicemail
    • Cell phone Do's and Don'ts
     
    Module Nine: The Written Letter
    • Thank You Notes
    • Formal Letters
    • Informal Letters
     
    Module Ten: Dressing for Success
    • The Meaning of Colours
    • Interpreting Common Dress Codes
    • Deciding What to Wear
     
    Module Eleven: International Etiquette
    • General Rules
    • Important Points
    • Preparation Tips
     
    Module Twelve: Wrapping Up
    • Words from the Wise
    • Lessons Learned

    • Voucher Code

      Please apply discount code at checkout if applicable

    • Course Info

      This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and "the handshake", conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:

      • You met someone important and had no idea what to say or do?
      • You spilled soup all over yourself at an important business event?
      • You showed up at an important meeting under or overdressed?

      Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business Etiquette course will help your participants look and sound their best no matter what the situation.

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