Change Management

Module One: Getting Started
Course Objectives
 
Module Two: Preparing for Change
Defining Your Strategy
Building the Team
 
Module Three: Identifying the WIIFM
What’s In It for Me?
Building Support
 
Module Four: Understanding Change on an Individual Level
Clearing
Programming
Processing
 
Module Five: Leading and Managing the Change
Preparing and Planning
Delegating
Keeping the Lines of Communication Open
Coping with Pushback
 
Module Six: Gaining Support
Gathering Data
Addressing Concerns and Issues
Evaluating and Adapting
 
Module Seven: Making it all Worthwhile
Leading Status Meetings
Celebrating Successes
Sharing the Results and Benefits
 
Module Eight: Using Appreciative Inquiry
The Four Stages
The Purpose of AI
Examples and Case Studies
 
Module Nine: Bringing People to Your Side
A Dash of Emotion
Plenty of Facts
Bringing it All Together
 
Module Ten: Building Resiliency
What is Resiliency?
Why is it Important?
Five Easy Steps for the Leader and the Individual
 
Module Eleven: Building Flexibility
What is Flexibility?
Why is it Important?
Five Easy Steps for the Leader and the Individual
 
Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned