Coaching and Mentoring

Module One: Getting Started
Course Objectives
 
Module Two: Defining Coaching and Mentoring
What is Coaching?
What is Mentoring?
Introducing the GROW Model
 
Module Three: Setting Goals
Goals in the context of GROW
Identifying Appropriate Goal Areas
Setting SMART Goals
 
Module Four: Understanding the Reality
Getting a Picture of Where You Are
Identifying Obstacles
Exploring the Past
 
Module Five: Developing Options
Identifying Paths
Choosing Your Final Approach
Structuring a Plan
 
Module Six: Wrapping it All Up
Creating the Final Plan
Identifying the First Step
Getting Motivated
 
Module Seven: The Importance of Trust
What is Trust?
Trust and Coaching
Building Trust
 
Module Eight: Providing Feedback
The Feedback Sandwich
Providing Constructive Criticism
Encouraging Growth and Development
 
Module Nine: Overcoming Roadblocks
Common Obstacles
Re-Evaluating Goals
Focusing on Progress
 
Module Ten: Reaching the End
How to Know When You’ve Achieved Success
Transitioning the Coachee
Wrapping it All Up
 
Module Eleven: How Mentoring Differs from Coaching
The Basic Differences
Blending the Two Models
Adapting the GROW Model for Mentoring
Focusing on the Relationship
 
Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned