Creative Problem Solving

Module One: Getting Started
Course Objectives
 
Module Two: The Problem-Solving Method
What is a Problem?
What is Creative Problem Solving?
What are the Steps in the Creative Solving Process?
 
Module Three: Information Gathering
Understanding Types of Information
Identifying Key Questions
Methods of Gathering Information
 
Module Four: Problem Definition
Defining the Problem
Determining Where the Problem Originated
Defining the Present State and the Desired State
Stating and Restating the Problem
Analyzing the Problem
Writing the Problem Statement
 
Module Five: Preparing for Brainstorming
Identifying Mental Blocks
Removing Mental Blocks
Stimulating Creativity
 
Module Six: Generating Solutions (I)
Brainstorming Basics
Brainwriting and Mind Mapping
Duncker Diagrams
 
Module Seven: Generating Solutions (II)
The Morphological Matrix
The Six Thinking Hats
The Blink Method
 
Module Eight: Analyzing Solutions
Developing Criteria
Analyzing Wants and Needs
Using Cost/Benefit Analysis
 
Module Nine: Selecting a Solution
Doing a Final Analysis
Paired Comparison Analysis
Analyzing Potential Problems
 
Module Ten: Planning Your Next Steps
Identifying Tasks
Identifying Resources
Implementing, Evaluating, and Adapting
 
Module Eleven: Recording Lessons Learned
Planning the Follow-Up Meeting
Celebrating Successes
Identifying Improvements
 
Module Twelve: Wrapping Up
Words from the Wise