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Crisis Management

    • Crisis Management

    $199.00Price
    Module One: Getting Started
    • Course Objectives
     
    Module Two: Crisis
    • Internal Risks
    • External Risks
    • Aggression
    • Violence
    • Case Study
    • Module Two: Review Questions
     
    Module Three: Workplace Violence
    • Threats
    • Damage
    • Psychological Acts
    • Physical Acts
    • Case Study
    • Module Three: Review Questions
     
    Module Four: Myths
    • Violence Just Happens
    • It Is Uncommon
    • Problems Will Solve Themselves
    • It Is Not Possible to Prevent Violence
    • Case Study
    • Module Four: Review Questions
     
    Module Five: Escalation
    • Threats
    • Stalking and Bullying
    • Injury
    • Death
    • Case Study
    • Module Five: Review Questions
     
    Module Six: Concerning Behaviours
    • Disruptive
    • Emotional Abuse
    • Causes Anxiety
    • Examples of Behaviour
    • Case Study
    • Module Six: Review Questions
     
    Module Seven: Domestic Violence Indicators
    • Disruptive Calls
    • Poor Concentration
    • Bruising
    • Absences
    • Case Study
    • Module Seven: Review Questions
     
    Module Eight: Triggers of Workplace Violence
    • Reprimands and Terminations
    • Financial Strain
    • Loss of Loved One
    • Perceived Slights
    • Case Study
    • Module Eight: Review Questions
     
    Module Nine: Conflict Dangers
    • Triggers
    • Action Point
    • Flashpoint
    • Identify
    • Case Study
    • Module Nine: Review Questions
     
    Module Ten: Response
    • Note Areas of Concern
    • Discuss It
    • Report It
    • Report Extreme Cases to HR/Tip Line
    • Case Study
    • Module Ten: Review Questions
     
    Module Eleven: Strategies
    • Policies
    • Programs
    • Emergency Procedures
    • Train Employees
    • Case Study
    • Module Eleven: Review Questions
     
    Module Twelve: Wrapping Up
    • Words from the Wise
    • Lessons Learned

    • Course Info

      Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

      With our Crisis Management course your participants will understand that a crisis can occur any time. They will develop skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

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