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Emotional Intelligence

    • Emotional Intelligence

    $199.00Price
    Module One: Getting Started
    • Course Objectives
     
    Module Two: What is Emotional Intelligence
    • Self Management
    • Self Awareness
    • Self Regulation
    • Self Motivation
    • Empathy
     
    Module Three: Four Skills in Emotional Intelligence
    • How to Accurately Perceive Emotions
    • Use Emotions to Facilitate Thinking
    • Understand Emotional Meanings
    • Manage Emotions
     
    Module Four: Verbal Communication Skills
    • Focused Listening
    • Asking Questions
    • Communicating with Flexibility and Authenticity
     
    Module Five: Non-Verbal Communication Skills
    • Body Language
    • The Signals You Send to Others
    • It’s Not What You Say, It’s How You Say It
    • Module Six: Social Management and Responsibility
    • Benefits of Emotional Intelligence
    • Articulate your Emotions Using Language.
     
    Module Seven: Tools to Regulate Your Emotions
    • Seeing the Other Side
    • Self Management and Self Awareness
    • Giving in Without Giving Up
     
    Module Eight: Gaining Control
    • Using Coping Thoughts
    • Using Relaxation Techniques
    • Bringing it All Together
     
    Module Nine: Business Practices (I)
    • Understand Emotions and How to Manage Them in the Workplace
    • Role of Emotional Intelligence at Work
    • Disagreeing Constructively
     
    Module Ten: Business Practices (II)
    • Optimism
    • Pessimism
    • The Balance Between Optimism & Pessimism
     
    Module Eleven: Making an Impact
    • Creating a Powerful First Impression
    • Assessing a Situation
    • Being Zealous without Being Offensive
     
    Module Twelve: Wrapping Up
    • Words from the Wise
    • Lessons Learned

    • Course Info

      Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight on how emotion influences motivation and behaviour. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

      With our Emotional Intelligence course your participants will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions your participant’s will experience a positive impact on their professional and personal lives.

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