Generation Gaps

Module One: Getting Started
Course Objectives
 
Module Two: History
What Generations Exist in the Workplace
What Defines a Generation?
What This Means In Our Workplace?
Case Study
Module Two: Review Questions
 
Module Three: Traditionalist
Their Background
Their Characters
Their Working Style
Case Study
Module Three: Review Questions
 
Module Four: Baby Boomers
Their Background
Their Characters
Their Working Style
Case Study
Module Four: Review Questions
 
Module Five: Generation X"s
Their Background
Their Characters
Their Working Style
Case Study
Module Five: Review Questions
 
Module Six: Generation Y"s (Millennial)
Their Background
Their Characters
Their Working Style
Case Study
Module Six: Review Questions
 
Module Seven: Differentiations Between Generations
Background
Attitude
Working Style
Life Experience
Case Study
Module Two: Review Questions
 
Module Seven: Generation Z
Their Background
Their Characters
Their Working Style
Case Study
Module Two: Review Questions
 
Module Eight: Differentiations Between
Background
Attitude
Working Style
Life Experience
Case Study
Module Nine: Review Questions
 
Module Nine: Finding Common Ground
Adopting A Communication Style
Creating An Affinity Group
Sharing Knowledge
Case Study
Module Nine: Review Questions
 
Module Ten: Conflict Management (I)
Younger Bosses Managing Older Workers
Avoid Turnover with a Retention Plan
Breaking Down the Stereotypes
Case Study
Module Ten: Review Questions
 
Module Eleven: Conflict Management (II)
Embrace the Hot Zone
Treat Each Other As A Peer
Create a Succession Plan
Case Study
Module Eleven: Review Questions
 
Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned