Human Resource Management

Module One: Getting Started
Course Objectives
 
Module Two: A History of Human Resources
A Brief History
What is Human Resources Today?
 
Module Three: The Interview Process
The General Format
Types of Questions
Do’s and Don’ts
 
Module Four: Employee Orientation
The Orientation Process
The Role of Management and the Role of Human Resources
Tips and Tricks
 
Module Five: Following Up with New Employees
Daily Checklist for the First Week
Following Up at the End of the Week
Weeks and Months Later
 
Module Six: Workplace Safety
Understanding Your Role and Responsibilities
Understanding Local Rules
Understanding Industry-Specific Rules
 
Module Seven: Dealing with Harassment and Discrimination
Defining Harassment
Types of Workplace Discrimination
A Manager’s Responsibility
An Employer’s Responsibility
 
Module Eight: Workplace Violence
Defining Violence
A Manager’s Responsibility
An Employer’s Responsibility
 
Module Nine: Managing Employee Performance
Choosing the Time and Place for Feedback
Types of Employee Appraisals
Using the Feedback Sandwich
Encouraging Growth and Development
 
Module Ten: Disciplining Employees
Understanding Your Role
Understanding Your Choices
Having the Meeting
Following Up
 
Module Eleven: Terminating Employees
Documenting Events
Preparing for the Decision
Making the Decision
Communicating the Decision
 
Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned