Managing Workplace Harassment
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Module One: Getting Started
- Course Objectives
Module Two: Discrimination
- Gender
- Race
- Religion
- Disability
- Case Study
- Module Two: Review Questions
Module Three: Physical
- Hitting
- Threatening Behaviour
- Destroying Property
- Workplace Homicide
- Case Study
- Module Three: Review Questions
Module Four: Verbal
- Yelling
- Insulting
- Ordering
- Blaming
- Case Study
- Module Four: Review Questions
Module Five: Sexual
- Touching
- Gestures
- Sharing Inappropriate Photos
- Sharing Inappropriate Jokes
- Case Study
- Module Five: Review Questions
Module Six: Psychological
- Isolating
- Discrediting
- Disparaging
- Contesting
- Case Study
- Module Six: Review Questions
Module Seven: Cyberbullying
- Sending Humiliating Mass Emails
- Sending Harassing Emails
- Emailing Lies to Others
- Monitoring Policy
- Case Study
- Module Seven: Review Questions
Module Eight: Employer Responsibility
- Understanding Federal and State Laws
- Recordkeeping
- Investigating Complaints
- Remediating Harassment
- Case Study
- Module Eight: Review Questions
Module Nine: Stopping Harassment Before It Happens
- Developing Anti-Harassment Policy
- Regularly Updating Policy
- Training Employees
- Emphasizing Consequences for Non-Compliance
- Case Study
- Module Nine: Review Questions
Module Ten: Reporting Harassment
- Filing with Human Resources ASAP
- Keeping Detailed Records
- EEOC
- Filing a Lawsuit
- Case Study
- Module Ten: Review Questions
Module Eleven: Handling Harassment Complaints
- Creating a Step-by-Step Process
- Publishing a Step-by-Step Process
- Training Employees
- Retaliating
- Case Study
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned