Sensitivity Training
$199.00Price
Module One: Getting Started
- Course objectives
Module Two: Introduction to Sensitivity Training
- Definition
- History
- Who Needs It?
- Goals
- Case Study
- Review Questions
Module Three: Benefits
- Raising Awareness
- Interaction
- Behavioural Changes
- Productive Workplace
- Case Study
- Review Questions
Module Four: Stereotypes
- Explicit
- Implicit
- Purpose
- Effects
- Case Study
- Review Questions
Module Five: Discrimination
- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Case Study
- Review Questions
Module Six: Sex and Gender Stereotypes
- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Case Study
- Review Questions
Module Seven: Age
- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Case Study
- Review Questions
Module Eight: Disabilities
- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Case Study
- Review Questions
Module Nine: Religion
- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Case Study
- Review Questions
Module Ten: Handling Complaints (I)
- Develop Process
- Publish Process
- Train Employees
- Assess the Effectiveness of the Process
- Case Study
- Review Question
Module Eleven: Handling Complaints (II)
- Gather Information from the Complainant
- Evaluate the Credibility of the Complaint
- Interview Those Involved
- Take Action Against the Offender
- Case Study
- Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned