Top 10 Sales Secrets

Module One: Getting Started
Course Objectives
 
Module Two: Effective Traits
Assertiveness
Emotional Intelligence
Solve Problems
Close
Case Study
Module Two: Review Questions
 
Module Three: Know Clients
Research
Customer Values
Customer Needs
Anticipate Needs
Case Study
Module Three: Review Questions
 
Module Four: Product
Know Your Product
Believe in the Company/Product
Be Enthusiastic
Link Product to Customer’s Values
Case Study
Module Four: Review Questions
 
Module Five: Leads
Sift Leads
Time vs. Cost of Pursuing Leads
Let Go of Leads Going Nowhere
Focus on Positive Leads
Case Study
Module Five: Review Questions
 
Module Six: Authority
Develop Expertise
Know Your Competition
Continue Education
Solve Customer Problems Using Authority
Case Study
Module Six: Review Questions
 
Module Seven: Build Trust
Testimonials
Be Transparent
Be Genuine
Take on Customers’ Point of View
Case Study
Module Seven: Review Questions
 
Module Eight: Relationships
Listen Actively
Communicate Often
Rewards
Build New Relationships
Case Study
Module Eight: Review Questions
 
Module Nine: Communication
Be Prepared, Not Scripted
Use Humour
Be Yourself
Thank and Reward
Case Study
Module Nine: Review Questions
 
Module Ten: Self-Motivation
Value Your Work
Reward Achievements
Focus on Success
Do Not Procrastinate
Case Study
Module Ten: Review Questions
 
Module Eleven: Goals
SMART Goals
Long-Term Goals
Short-Term Goals
Track and Modify
Case Study
Module Eleven: Review Questions
 
Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned