Trust Building and Resiliency
$199.00Price
Module One: Getting Started
- Course Objectives
Module Two: Empower Staff
- Set Expectations
- Accept Input
- Delegate
- Supply Resources
- Case Study
- Review Questions
Module Three: Transparent Communication
- Verbal
- Non-Verbal
- Honest Feedback
- No Gossip
- Case Study
- Review Questions
Module Four: Keep Promises
- Be Organized
- Stay Motivated
- Don’t Overcommit and Under Deliver
- Keep Track
- Case Study
- Review Questions
Module Five: Personality Types
- The Leader
- The Analytical
- The Amiable
- The Expressive
- Case Study
- Review Questions
Module Six: Respect
- Position
- Opinion
- Time
- Strengths/Weaknesses
- Case Study
- Review Questions
Module Seven: Stress Management
- Exercise
- Balanced Diet
- Sleep
- Work Under Pressure
- Case Study
- Review Questions
Module Eight: Develop Positive Relationships
- Get-to-Know Colleagues
- Manage Boundaries
- Collaborate with Others
- Show Appreciation
- Case Study
- Review Questions
Module Nine: Overcoming Adversities
- Recognize Mistakes
- Fix Mistakes
- Evaluate Your Improvements
- Avoid Same Mistakes in Future
- Case Study
- Review Questions
Module Ten: Change Acceptance/Management
- Keep End Goal in Mind
- Be Optimistic
- Like-Minded People
- Reward Yourself
- Case Study
- Review Question
Module Eleven: Stay Motivated
- Why is it Important?
- Cognitive
- Emotional
- Compassionate
- Case Study
- Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned