Unconscious Bias

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Module One: Getting Started
•    Course Objectives

Module Two: What is Unconscious Bias?
•    Definition
•    How Does it Work?
•    Triggers
•    Impact
•    Practical Illustration
•    Review Questions

Module Three: Types of Unconscious Bias (I)
•    Affinity Bias
•    Halo Effect
•    Attribution Bias
•    Confirmation Bias
•    Practical Illustration
•    Review Questions

Module Four: Types of Unconscious Bias (II)
•    Horns Effect
•    Contrast Effect
•    Beauty Bias
•    Height Bias
•    Practical Illustration
•    Review Questions

Module Five: Types of Unconscious Bias (III)
•    Conformity Bias
•    Gender Bias
•    Name Bias
•    Ageism Bias
•    Practical Illustration
•    Review Questions

Module Six: Effects on Company
•    Recruitment
•    Opinion
•    Employee Turnover & Low Morale
•    Reputation
•    Practical Illustration
•    Review Questions
 
Module Seven: Mitigating Unconscious Bias
•    Set Expectations
•    Get Feedback
•    Encourage Participation
•    Train Employees
•    Practical Illustration
•    Review Questions

Module Eight: Training
•    What to Include?
•    Who Should Be Trained?
•    How to Conduct?
•    Check for Understanding
•    Practical Illustration
•    Review Questions

Module Nine: Promote Inclusion
•    Educate
•    Celebrate Differences
•    Listen to Employees
•    Fortify Anti-Discrimination Policies
•    Practical Illustration
•    Review Questions

Module Ten: Benefits
•    Workplace Culture
•    Ethical
•    Financial
•    Legal
•    Practical Illustration
•    Review Question

Module Eleven: Handling Complaints
•    Gather Information
•    Evaluate Credibility of the Complaint
•    Interview Those Involved
•    Take Action Against Offender
•    Practical Illustration
•    Review Questions

Module Twelve: Wrapping Up
•    Words from the Wise
•    Lessons Learned