Module One: Getting Started
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
- Action Plans and Evaluation Forms
- Action Plan
- Evaluation Form
- Pre-Assignment
- Pre-Test
- Pre-Test Answers
Module Two: An Introduction to Outlook
- Overview of the Interface
- Initial Set-Up
- Benefits of Using Outlook
- Customizing the Workspace
- My Contacts
- Practical Illustration
- Module Two: Review Questions
Module Three: Email Account Management
- Adding Email Accounts
- Switching Between Accounts
- Managing Account Settings
- Common Email Account Issues
- Differences Between Account Types
- Practical Illustration
- Module Three: Review Questions
Module Four: Composing Emails
- Writing Effective Emails
- Text Formatting
- Adding Attachments and Links
- Scheduling Email Delivery
- Using Templates and Quick Parts
- Practical Illustration
- Module Four: Review Questions
Module Five: Organizing Your Inbox
- Creating Folders and Subfolders
- Sorting Emails and Using Filters
- Managing Old Emails
- Categories for Email Organization
- Flagging Emails for Follow-Up
- Practical Illustration
- Module Five: Review Questions
Module Six: Email Security and Privacy
- Built-In Security Features
- Two-Factor Authentication
- Managing Junk Email and Blocked Senders
- Recognizing Phishing Attempts
- Regular Review of Security Settings
- Practical Illustration
- Module Six: Review Questions
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Module Seven: Calendar Management
- Creating Calendar Events
- Setting Recurring Appointments and Meetings
- Managing Meeting Invitations
- Color-Coding and Categorizing Events
- Using Time Zones and Calendar Views
- Practical Illustration
- Module Seven: Review Questions
Module Eight: To-Do Lists and Tasks
- Managing Tasks in Outlook
- Setting Reminders, Priorities, and Due Dates
- Using the To-Do List
- Delegating Tasks
- Organizing Tasks with Folders
- Practical Illustration
- Module Eight: Review Questions
Module Nine: Using Outlook for Collaboration
- Sharing Calendars and Contacts
- @Mentions
- Collaborating from OneDrive or SharePoint
- Collaborating via Attachments
- Collaborating on Email Templates
- Practical Illustration
- Module Nine: Review Questions
Module Ten: Search Features
- Improved Search Functionality
- Search Tips and Shortcuts
- Automating Email Organization with Rules
- Quick Steps for Repetitive Email Actions
- Custom Alerts
- Practical Illustration
- Module Ten: Review Questions
Module Eleven: Advanced Tips
- Conditional Formatting
- Using Email Delegates
- Creating Custom Views
- Using Offline Mode
- Using Archive and Auto-Archive Features
- Practical Illustration
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
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